Cisco Meeting Server (CMS) is a robust, scalable platform for video conferencing that enables secure, high-quality virtual meetings with a wide range of interoperability across different devices an...

A site-to-site IPsec VPN between a Check Point firewall and a Cisco router involves establishing a secure, encrypted connection over the internet to link two separate networks. This configuration e...

Checkpoint SSL remote access VPN provides secure and encrypted connections for remote users to access corporate networks. It ensures data protection and privacy by using SSL/TLS encryption, allowin...

Check Point Security Gateway is a robust security solution offering comprehensive protection for enterprise networks. Combining firewall, intrusion prevention, VPN, and advanced threat prevention c...

CCX scripting is the process of creating and managing scripts that define how incoming customer interactions are handled within the contact center. These scripts are essential for automating call f...

Cisco Contact Center Express (UCCX) is a comprehensive customer interaction management solution designed for small to medium-sized businesses. It provides a robust, easy-to-deploy platform that int...

Cisco Enterprise Chat and Email (ECE) is an integrated solution designed for managing customer interactions via chat and email. Part of the Cisco Contact Center suite, ECE enhances customer service...

Customer Voice Portal (CVP) is a component of Cisco’s Contact Center Enterprise (PCCE) solution that manages IVR interactions. It enables customers to navigate through menus and perform tasks using...

Cisco Packaged Contact Center Enterprise (PCCE) is a comprehensive contact center solution designed for large organizations. It integrates various communication channels (like voice, email, chat, a...

Active Directory (AD) integration allows organizations to leverage their existing AD infrastructure for authentication and authorization purposes within the Cisco ISE environment. Adding Activ...